Software Engineer, SMS Adapter

Job Description:

• Build and maintain the adapter connecting in-store systems, starting with BRdata, and sync invoice items, vendor, and PO data to Ottimate
• Design and harden reliable delta and full sync processes with retry/backoff behavior, conflict handling, and failure visibility
• Own local data handling and credential storage for secure unattended operation on store machines
• Build and improve setup and monitoring experiences for configuration, sync-health checks, and troubleshooting
• Establish automated test coverage and reliability across target deployment environments, primarily Windows
• Own packaging, updates, and installation for software on store-owned machines behind restrictive IT policies
• Diagnose network, permissions, and data-access issues with pilot retail/grocery customers and convert them into product and reliability improvements
• Define and evolve the adapter data model and mapping layer for additional store systems
• Serve as engineering owner for Ottimate's retail and grocery market entry

Requirements:

• +5 YoE in strong software engineering experience, with a track record of owning a product end-to-end, from the data layer through the user-facing experience
• Experience building and shipping software that runs on end-user machines, including packaging and distribution concerns
• Solid database experience, including reverse-engineering schemas in third-party systems
• Experience writing dependable integration and sync code, including idempotency, retries, partial-failure handling, and observability
• Practical testing experience using integration and end-to-end tests in addition to unit tests
• Comfort operating with ambiguity in a new, fast-moving product area
• Bonus: Prior experience with retail/grocery back-office systems, POS integrations, or field-deployed software supporting non-technical end users

Benefits:

• Competitive salary based on skills & experience
• Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family
• Employer sponsored 401(k) with company match
• Paid Time Off (and the encouragement to use it)
• Promote from within philosophy
• Growing startup team and exposure to a pivotal business growth stage
• Agency to solve difficult problems creatively
• Freedom to explore work that inspires you
• Infrastructure supporting ongoing challenge and development
• Collaboration with passionate teammates
• Diverse and inclusive workforce and safe workplace
• People-first leadership supporting growth