Internal Chief of Staff

Job Description:

• Serve as the primary operational partner to the founders, managing priorities, information flow, and execution across the business
• Prepare founders for meetings, decisions, and external conversations with appropriate context and materials
• Manage founder inboxes, communications, and follow-ups as needed
• Identify and remove obstacles slowing the founders down
• Own and drive cross-functional initiatives spanning multiple teams or functions without formal authority
• Keep critical projects on track by clarifying ownership, deadlines, and next steps
• Build and maintain internal processes, SOPs, and scalable operational infrastructure
• Identify and proactively fix operational gaps
• Lead high-priority strategic projects from scoping through completion
• Research, analyze, and synthesize information to support founder decision-making
• Prepare internal reports, presentations, and communications
• Translate strategy into executable action plans
• Coordinate internal team members, contractors, and external partners
• Support hiring, onboarding, and team operations
• Serve as a trusted internal communication hub
• Participate in the application, assessment, interview, background-check, and offer process as applicable

Requirements:

• Proven experience in a chief of staff, operations lead, founder's associate, or similar high-ownership generalist role at a startup or fast-moving company
• Exceptional written and verbal English communication skills
• Ability to represent the founders professionally in any context
• Strong strategic thinking combined with the operational discipline to execute without losing quality or momentum
• Comfortable operating with full autonomy in a small business where the answers are not always obvious and the scope evolves quickly
• High ownership mindset: surface problems with a proposed solution, close loops without being reminded, and do not wait to be told what to do next
• Versatile and adaptable across strategic, operational, and administrative work
• Experience at a staffing, recruiting, HR services, or B2B professional services company (nice to have)
• Background working directly with founders or C-suite executives (nice to have)
• Familiarity with offshore or global hiring and distributed workforce operations (nice to have)
• Experience building internal processes, SOPs, or operational infrastructure from scratch (nice to have)
• Prior chief of staff or founder's associate experience at an early-stage or high-growth company (nice to have)
• Updated resume
• Short Loom video (1 to 2 minutes) introducing yourself, describing relevant experience, and explaining one cross-functional initiative owned end to end
• Only candidates who submit a Loom video will be moved to the next step

Benefits:

• 100% remote setup so you can work wherever you're most productive
• Availability during US business hours
• High-ownership, high-visibility role with full autonomy and a direct line to the top of the organization
• Work directly alongside the founders of a growing offshore staffing company with real traction and a differentiated market position