Cash Posting Specialist

Job Description:

• Lead the Cluster’s operations in providing best practices for cash collections and reconciliation for Home Health & Hospice agencies
• Collaborate with Revenue Cycle Portfolio Leaders to develop, monitor, and maintain best practices
• Partner with billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources to support the organization-wide accounts receivable function
• Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders
• Provide coverage for cash posters during short-term or unexpected absences
• Partner with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters
• Establish and maintain collaborative relationships with Portfolio Billers and Collectors
• Maintain working knowledge of payor contracts and verify collections according to contract provisions
• Maintain knowledge of Medicare, Medicaid, and other government billing regulations and serve as a resource for agency personnel
• Partner with agency leadership and billing teams on payor projects
• Attend Agency BAM meetings to identify and report collections received
• Review, research, and post various types of funds daily
• Prepare cash reports and reconcile daily
• Resolve discrepancies by coordinating with internal teams
• Research and clear unidentified cash accounts monthly
• Manage automated payment files and handle exceptions

Requirements:

• At least five years’ experience in cash posting
• At least three years’ experience in health care billing and collections management, preferably in home health and/or hospice operations
• At least two years’ experience in reconciliation
• Experience with eClinical Works, HCHB, and Excel is required
• Ability to exercise discretion and independent judgment
• Good communication, negotiation, and public relations skills
• Demonstrated capability to manage detailed information accurately
• Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers
• Ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities

Benefits:

• Choice of medical, dental, and vision plans
• Retirement savings opportunities through a 401(k) plan with company match
• Moments of Truth Program recognizing employees' efforts and accomplishments
• Free e-courses through the Learning Management System
• Training sessions and seminars
• Work-life balance supporting personal well-being
• Generous PTO and holidays
• Professional development
• Complete benefits package