CPT-11622 Patient Coordinator & Medical Administrative Virtual Assistant
The Patient Coordinator and Medical Administrative Virtual Assistant will support a specialist dental practice with patient enquiries, appointment scheduling, confirmations, cancellations, and waitlist management. Responsibilities include coordinating referrals, following up on medical histories, consent forms, laboratory work, surgery bookings, and outstanding accounts. The role requires accurate recordkeeping, timely follow-up, professional communication with patients and healthcare stakeholders, and strict confidentiality when handling health information. Success requires empathy, organization, strong English communication, and proficiency with Halaxy, 3CX, and common office platforms.