Universal Advisor

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

Engage customers in a positive and professional manner by being helpful
by living up to our brand promise of "How can we help you?" at all times
Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and fina