Systems Administrator – Technology

Job Description:

• Administer and optimize Microsoft 365 services, including SharePoint Online, Exchange Online, and Microsoft Teams
• Design, implement, and maintain Microsoft 365 configurations aligned with organizational standards and best practices
• Manage tenant-wide settings, service health, licensing, and capacity planning
• Act as the highest-level escalation point for complex Microsoft 365 incidents and service degradation
• Perform root cause analysis and implement long-term corrective actions
• Engage Microsoft Premier/Unified Support as needed and manage cases to resolution
• Implement and maintain Conditional Access policies, Data Loss Prevention, retention, and eDiscovery policies with security teams
• Support audits and security reviews related to Microsoft 365 services
• Develop and maintain automation using PowerShell, Microsoft Graph, and Microsoft 365 APIs
• Improve operational efficiency through scripting, standardization, and self-service tooling
• Evaluate and deploy new Microsoft 365 features and capabilities
• Mentor Tier 1 and Tier 2 support staff
• Create and maintain technical documentation, runbooks, and standards
• Provide architectural input for Microsoft 365-related projects and migrations

Requirements:

• 5+ years of experience administering Microsoft 365 in an enterprise environment
• Expert-level experience with SharePoint Online and SharePoint Admin Center
• Expert-level experience with Exchange Online and Exchange Admin Center
• Expert-level experience with Microsoft Teams and Teams Admin Center
• Strong PowerShell scripting skills for Microsoft 365 administration
• Solid understanding of Azure AD / Entra ID, including identity, authentication, and access management
• Experience troubleshooting hybrid environments, including on-premises Active Directory and Exchange hybrid
• Strong analytical, documentation, and communication skills
• Microsoft certifications such as MS-102, Exchange, Teams, or Security certifications preferred
• Experience with Microsoft Purview, Defender for Office 365, and Intune preferred
• Familiarity with large-scale migrations to Microsoft 365 preferred
• Experience in regulated or highly secure environments preferred

Benefits:

• Medical, dental, and vision coverage
• 401(k) match
• Paid time off
• PTO cash out
• Family resources
• EAP counseling sessions
• Headspace® access
• Backup child and elder care
• Maternity/paternity leave
• Professional development programs
• On-demand virtual leadership and development courses through DaVita’s StarLearning online training platform
• Potential participation in an on-call rotation for critical incidents