Service Advisor (automotive)

Overview:

We are looking for a customer-centric Service Advisor to act as the primary point of contact for service and parts customers. The role involves identifying customer needs, coordinating service processes, and ensuring smooth billing and vehicle handover to enhance customer loyalty.

Key Responsibilities:

Receiving customers and accurately capturing vehicle details.
Scheduling service appointments and tracking vehicles due for service.
Performing service check-ups to identify requirements and potential needs.
Preparing service and repair work orders in collaborati