Senior Product Manager – Fraud

Job Description:

• Build and manage stakeholder relationships across multiple countries
• Shape FinCrime product strategy across Zepz’s remittance brands, covering fraud prevention, payments risk, vendor roadmap, and cryptocurrency-product FinCrime elements
• Manage vendor relationships and integrations for telemetric and consortium data, workflow management, and related capabilities
• Scope, plan, and deliver global feature rollouts
• Develop product strategy aligned with company vision
• Deliver business and user value
• Support business growth and scalability
• Own and drive product-area metrics, defining success and the path to achieve it
• Collaborate with Compliance, Finance, Product, and other organizational stakeholders to understand problems and identify opportunities
• Manage stakeholders and deliver challenging messages when needed
• Monitor market trends, regulations, card-network rules, competitor activity, and emerging technologies to guide product decisions
• Report to the Product Director – FinCrime
• Drive strategy and delivery for fraud prevention, scams, and payment risk
• Own the full digital product lifecycle and deliver end-to-end customer experiences
• Deliver complex digital initiatives across multiple departments

Requirements:

• Experienced Product Manager in the digital Financial-Crime Prevention space
• Strong knowledge of Finance/FinTech and FinCrime
• Experience in stablecoin and AI desirable
• Data-driven; comfortable working with prediction of fraud, risk modelling, and financial modelling
• Hands-on, self-starter, and comfortable in a dynamic environment
• End-to-end product ownership, including communication, training, release planning, and continuous improvement
• Strong relationships with development teams; knowledge of Agile practices and collaboration with product design
• Leadership of initiatives from ideas through delivery, with an MVP mindset and longer-term vision
• Understanding of relevant technology and its application to the business
• Strong experience managing multiple priorities in a fast-moving environment
• Proven communication skills with stakeholders across the business
• Knowledge of Agile/Lean software delivery methodologies and product lifecycle deliverables
• Experience gathering functional and nonfunctional requirements, writing user stories, and mapping processes
• Commercial mindset and teamwork
• Technical and business understanding based on financial services/compliance experience
• Strong understanding of fraud-prevention regulations and best practices, card-payment and bank-transfer arrangements, including ACH
• Experience managing technology-partner integrations, including workflows, APIs, error scenarios, and management
• Ability to work against tight regulatory and company deadlines
• Genuine curiosity about AI and its workplace applications
• Practical professional experience using AI tools
• Strong AI literacy, including prompting and critical evaluation of AI-generated output
• Awareness of ethical and responsible AI use, especially regarding sensitive data, customer experience, and compliance
• Experience with Claude is nice-to-have, not essential

Benefits:

• Flexible annual leave
• Healthcare benefits
• Employee discounts
• Remote-first flexibility to work in the employing country from the location where the employee is most focused and productive
• Location-specific perks
• Supportive high-trust work environment
• Professional support and environment to excel