Senior Director, Aftermarket Channel – North America

Job Description:

• Lead and develop a high-performing team of Aftermarket Channel Managers across North America
• Drive channel strategies that increase hardware sales, recurring service revenue, and partner-generated bookings
• Partner with OEMs, MROs, dealers, and strategic industry partners to expand market penetration and strengthen business relationships
• Lead annual business planning, forecasting, pipeline management, and revenue attainment activities
• Build executive-level relationships with key partners and serve as the senior escalation point for strategic opportunities and challenges
• Develop programs that improve installation capacity, technical proficiency, certification adoption, and sales effectiveness
• Identify opportunities to improve partner productivity, operational efficiency, profitability, and market coverage
• Collaborate with Sales, Product, Engineering, Marketing, Customer Operations, and Finance on priorities, product launches, customer adoption initiatives, and growth objectives
• Advocate for partner and customer requirements throughout the product lifecycle
• Contribute to Gogo's long-term growth strategy by expanding market presence and increasing adoption of Gogo products and services

Requirements:

• Bachelor's Degree in Business, Engineering, Aviation, or a related field, or equivalent practical experience
• 15+ years of leadership experience in channel sales, business development, aviation services, aerospace technology, connectivity, or related industries
• Demonstrated success leading high-performing sales, channel, or business development organizations
• Experience managing complex partner ecosystems consisting of OEMs, MROs, dealers, and aviation service providers
• Proven ability to drive revenue growth through indirect sales and channel-based business models
• Strong executive presence with experience influencing senior stakeholders and negotiating strategic agreements
• Experience within business aviation, aerospace technology, or aircraft connectivity industries
• Deep understanding of avionics, aircraft modifications, certification environments, or aviation services
• Knowledge of subscription-based, recurring revenue, or SaaS business models
• Experience leading channel organizations supporting aircraft OEMs, MROs, and dealer networks
• Familiarity with partner enablement, certification, accreditation, and training programs
• Experience managing large-scale strategic partnerships with executive-level stakeholders
• Demonstrated success scaling partner ecosystems and entering new markets
• Ability to balance strategic planning with disciplined execution and measurable business outcomes
• Excellent communication, coaching, and team development capabilities
• Ability to analyze business performance, forecast accurately, and implement corrective actions to achieve growth objectives

Benefits:

• Medical coverage
• Dental coverage
• Vision coverage
• Immediate vesting 401k plan
• Paid time off
• Volunteer time off
• Employee Stock Purchase Plan
• Eligible for Incentive Stock Program
• Commission Plan
• Competitive benefits plans that can fit each employee’s needs