Product Operations Associate — Sun King

Job Location:Zambia

About the role:
The role holder is a key member of the Digitization & Automation team. In this role, you will partner closely with our in-house tech team and business stakeholders to design, build, and implement intelligent, tech-enabled solutions that solve complex business bottlenecks.
What you would be expected to do:
Proactively manage and resolve technical issues raised by the field team and stakeholders; conduct root-cause analysis (RCA) and partner with the internal development team to implement fixes.
Oversee the day-to-day functioning and monitoring of cur