EMR Analyst I – Epic Billing

Job Description:

• Support access to Epic tools for regulatory compliance, operational efficiency, patient experience, staff satisfaction, and revenue capture
• Configure, integrate, and implement informatics solutions for revenue cycle operations
• Perform production support, system updates, and maintenance under guidance and supervision
• Support administration of Epic Billing tools and provide technical support
• Take ownership of assigned tasks and communicate issues and roadblocks to the supervisor
• Collaborate with cross-functional teams and participate in design and leadership meetings
• Consult with end users regarding clinical applications, training programs, and materials
• Serve as a resource for application projects and enhancements
• Scope and estimate work effort for small projects and communicate status
• Provide technical support, troubleshoot issues, escalate unresolved problems, and support user training
• Create and curate education and training materials
• Participate in on-call support rotation
• Interact with staff throughout the Medical Center and provide timely customer follow-up

Requirements:

• Bachelor degree or equivalent combination of education and experience
• No experience required
• Direct experience within the revenue cycle environment preferred
• Proficiency in working with Epic Information Systems, including implementation and maintenance preferred
• Understanding of regulatory requirements related to revenue cycle operations preferred
• Ability to analyze revenue cycle data trends preferred
• Experience collaborating with revenue cycle operations leadership preferred
• Ability to effectively navigate a complex healthcare environment preferred

Benefits:

• Additional pay may apply, including shift, on-call, or weekend differentials
• Benefits may apply
• Educational opportunities provided by vendor and other customer connections
• Instructional sessions and professional growth opportunities
• On-call support rotation experience