Customer Service Executive — Sun King

Location: Addis Ababa, Ethiopia.

About the Role:

The Customer Service Executive will work closely with the Operations and Sales teams to serve existing and potential
customers by providing product and service information while resolving product issues effectively.
What you would be expected to do:
Initiates and implements corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
Receive customer queries and ensure these are resolved promptly
Proactively Listen to handle all queries efficiently while maintaining