Cashier At Apa Life Assurance Company Ltd
KEY PRIMARY RESPONSIBILITIES
Receive and process cash, cheque, and electronic payments accurately, recording and reconciling every transaction.
Maintain daily cash balances and submit accurate cash reports on time.
Safeguard cash and financial instruments in line with internal controls and security procedures.
Support the reconciliation of cash transactions with financial records and help identify and resolve discrepancies.
Assist customers and internal teams with payment-related queries, delivering efficient, polite, and respectful service.
Escalate complex issues to supervisors and promptly report mistakes or concerns.
Keep accurate and organised records, and ensure data entered into systems is correct.
Complete basic forms and documentation, and alert supervisors to missing information.
Comply strictly with company rules, procedures, and regulatory requirements, and keep information confidential.
Exercise good judgement when handling items, time, and materials that affect costs and resources.
Work cooperatively with team members, follow supervisors' instructions, and support daily team activities.
Arrive on time, meet work targets, take responsibility for the quality of your work, and attend required training.
Maintain professional behaviour and clear communication with colleagues and supervisors at all times.
ACADEMIC QUALIFICATIONS
Bachelor's degree in finance, Accounting, or any business-related field.
JOB SKILLS AND REQUIREMENTS
Customer service
Attention to detail
Multitasking and efficiency
Patience and conflict de-escalation
Integrity and reliability
Cash handling and reconciliation
Interpersonal skills
Communication skills
Problem analysis and problem-solving skills
Time management skills
Adaptability, initiative, and stress tolerance
PROFESSIONAL QUALIFICATIONS
CPA / ACCA Intermediate Level.
EXPERIENCE
At least 1 - 3 years of relevant work experience in an administrative or clerical support role, with exposure to basic record keeping and customer service.