Application Analyst – VBS Healthy Planet

Job Description:

• Implement, configure, maintain, support, and optimize Epic Healthy Planet applications and related Value-Based Care workflows
• Serve as a primary application support contact for end-users and stakeholders
• Configure and maintain Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards
• Support ACO operations and population health initiatives through configuration, troubleshooting, and workflow optimization
• Analyze and resolve application, workflow, and system-related issues affecting functionality and reporting
• Participate in design, build, testing, implementation, and ongoing support of applications and enhancements
• Create and execute test scripts, validate system changes, and coordinate with business stakeholders
• Manage data imports, file loads, mapping activities, and validation processes
• Configure and maintain healthcare quality measure sets, including CMS, HEDIS, and PCMH
• Support risk adjustment and population health initiatives through HCC and CDPS model configuration and maintenance
• Collaborate with operational, clinical, and technical teams to identify process improvements and optimize workflows
• Partner with internal stakeholders and external vendors to troubleshoot issues and evaluate functionality and enhancements
• Support annual quality measure updates and regulatory requirements
• Develop and maintain system documentation, workflows, procedures, and support materials
• Monitor system performance and identify opportunities to improve efficiency, reporting, and end-user adoption
• Perform additional duties and responsibilities as assigned

Requirements:

• Strong knowledge and hands-on experience with Epic Healthy Planet applications and population health workflows
• Understanding of Value-Based Care, Accountable Care Organizations (ACOs), Population Health Management, and Quality Improvement initiatives
• Experience supporting Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards
• Strong understanding of healthcare quality measures, including CMS, HEDIS, and PCMH reporting requirements
• Knowledge of risk adjustment methodologies, including HCC and CDPS models
• Ability to analyze and troubleshoot complex application, reporting, and workflow issues
• Experience supporting application configuration, maintenance, testing, upgrades, and optimization initiatives
• Strong analytical, critical-thinking, and problem-solving skills
• Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences
• Strong interpersonal and active-listening skills
• Ability to gather business requirements and translate them into technical solutions
• Ability to collaborate effectively across cross-functional teams while managing multiple priorities
• Strong attention to detail and commitment to accuracy, quality, and continuous improvement
• Excellent organizational and project management skills
• Minimum of 2-3 years of experience supporting Epic Healthy Planet applications
• Current EpicCare Ambulatory Certification required
• Experience supporting ACO operations, population health programs, and value-based care initiatives
• Experience working with healthcare quality measures, including CMS, HEDIS, and PCMH
• Experience supporting data management, data mapping, file imports, and system configuration activities
• Knowledge of healthcare information systems and healthcare industry best practices
• Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred)
• Experience working within a Federally Qualified Health Center (FQHC) environment (preferred)
• Experience supporting Epic Healthy Planet in a population health, community health, or value-based care setting (preferred)
• Experience collaborating with Clinical Operations, Quality, Population Health, Revenue Cycle, and IT teams (preferred)
• Experience participating in Epic upgrades, implementations, optimization projects, and system enhancement initiatives (preferred)
• Familiarity with healthcare analytics, quality reporting, and dashboard development (preferred)

Benefits:

• 100% Remote Work – Work from anywhere within the U.S.
• 100% Employer-Paid Medical Insurance
• Annual $1,500 HSA Contribution
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Contribution
• Professional Development & Education Assistance
• Mission-Driven Culture – Be part of an organization focused on strengthening healthcare and making a meaningful impact in the communities we serve.