Zoho Agentic Ai Internship Program

About the Role

An internship program to build agentic AI solutions within the Zoho One ecosystem, providing university students and early-career professionals hands-on experience designing, automating, and deploying AI-powered business agents. Interns will work on CRM, automation, analytics and conversational AI projects while receiving mentoring and skills development.

Focused on building AI agents with Zia and Zoho automations—works with conversational AI and rapid agent prototyping in the Zoho ecosystem.

Location: United States

Type: Intern

Posted: 5 days ago

Category: AI/ML & Data

Vibe Markers: ✨ New

Experience Level: Intern

Job Description

Role

Powerdata Group is running an Agentic AI Internship Program using the Zoho One platform to train university students, graduates, and early-career professionals to design, build, and operate intelligent, autonomous and semi-autonomous business agents.

Key Responsibilities

• Participate in end-to-end internship program activities: candidate onboarding, project allocation, skills development, mentoring, and progress tracking.
• Develop Agentic AI solutions that perceive business information, reason over context, recommend actions, and execute tasks through workflow automation.
• Build and integrate components across the Zoho ecosystem to support internship management and AI agent functionality.
• Produce proofs-of-concept and customer-ready solutions for CRM automation, customer support, and workflow automation.
• Track and report internship progression, project success metrics, and intern performance.

Program Goals

• Build a pipeline of Zoho and AI-skilled talent.
• Support AI consulting and automation services growth.
• Create reusable Agentic AI solutions and accelerate digital transformation.
• Provide practical work experience and mentoring for students.

Program Architecture & Core Components

The internship management platform and Agentic AI solutions will be built within Zoho One using the following components:

• Zoho Creator: primary internship management portal (candidate registration, applications, skills tracking, attendance, project management, mentor reviews, learning management, milestone tracking).
• Zoho CRM: records for candidates, interns, mentors, universities, partners, client projects, and AI opportunities.
• Zoho WorkDrive: stores learning materials, documentation, project artefacts, deliverables, and source repositories.
• Zoho Flow: automates notifications, project assignments, approvals, onboarding, and integrations.
• Zoho Analytics: dashboards for internship progression, mentor activity, student performance, attendance, and productivity reporting.
• Zoho Desk and Zoho SalesIQ: internal support desk, AI support agents, knowledge chatbots, applicant support and intern guidance.
• Zia AI: conversational AI, predictive insights, data summarisation, recommendations, and workflow assistance.
• Deluge scripting and third-party integrations to tie components and automate behaviors.

Candidate Expectations & Example Tasks

• Design an intelligent internship assistant using Zia AI to answer intern questions, recommend learning resources, and escalate complex requests to mentors.
• Combine Zoho Creator, Deluge scripting, and Zia to auto-assign interns to projects based on skills, interests, and availability.
• Design CRM and Zia-powered systems that predict intern success and flag those needing additional mentoring.
• Use Zoho Flow and Zia to create autonomous workflows that monitor milestones, send reminders, generate summaries, and recommend actions.
• Build Agentic AI customer support solutions using Zoho Desk, SalesIQ, and Zia to understand intent, retrieve knowledge-base content, and automate issue resolution.

Requirements

• Interest in AI, automation, CRM, analytics, and digital transformation.
• Willingness to work within the Zoho One ecosystem and learn tools such as Zoho Creator, CRM, Flow, Analytics, Desk, SalesIQ, and Zia AI.
• Ability to apply scripting (Deluge) and integration approaches to implement automations and agent behaviors.
• Collaboration, communication, and willingness to participate in mentoring and skills-development activities.

Tech Stack

Zoho One, Zoho Creator, Zoho CRM, Zoho WorkDrive, Zoho Flow, Zoho Analytics, Zoho Desk, Zoho SalesIQ, Zia AI, Deluge

Skills

AI solution design, Workflow automation, Data analytics, Project management, Mentoring and coaching, Knowledge management, Performance monitoring, Systems integration, Scripting, Communication, Problem solving

Benefits

• Remote position
• Hybrid/Remote in Australia
• Mentoring
• Skills development
• Hands-on industry experience
• Access to learning materials
• Project and real-world experience