Trust & Safety Analyst |content Moderator | Ho Chi Minh City

Trust & Safety Analyst (Content Moderator) | Ho Chi Minh City

Concentrix is hiring Trust & Safety Analysts (Content Moderators) to help create a safer online environment by reviewing and moderating platform content.

📍 Work Location: OfficeHaus Building, 32 Tan Thang Street, Tan Son Nhi Ward, Ho Chi Minh City

Key Responsibilities

• Review and moderate user-generated content (text, images, and media)


• Identify and take action on content that violates community guidelines


• Escalate complex or sensitive cases when necessary


• Meet quality and productivity targets


• Participate in ongoing policy and platform training

Salary & Benefits

💰 Total Income: 11,000,000 – 12,000,000 VND/month

• Base Salary: 7,500,000 VND/month


• Meal Allowance: 500,000 VND/month


• Night Shift Allowance: 30% of base salary


• KPI Incentive: 900,000 – 1,200,000 VND/month


• 100% salary during 2-month probation

Requirements

• High School Diploma or above


• Previous Content Moderation experience is highly preferred


• English proficiency


• Comfortable handling sensitive or disturbing content professionally

Benefits

• Social, Health & Unemployment Insurance as regulated by Labor Law


• 24/7 Accident Insurance


• 14 annual leave days


• 13th-month salary


• Annual health check-up


• Career growth opportunities in a professional, multinational environment

Working Schedule

• 5 days/week (2 rotational days off)


• Rotational 24/7 shifts based on team arrangement

Hotline: 0763 93 1013

Email: [email protected]