Transportation Claims Adjuster

Job Description:

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiate directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Report claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Select, direct and manage vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims.
• Update and post payments for repairs.
• Order police reports, set up new claim files, and confirm loss to insurer and broker.
• Communicate with the Claims team as well as the Safety/Compliance team and others as necessary on relevant items.

Requirements:

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability
• Advanced knowledge of Microsoft Outlook and Excel
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to stay calm in crisis situations

Benefits:

• Competitive Salary
• Healthcare Benefit Package
• Career Growth