Timekeeping Systems Manager

Job Description:

• Serve as the business owner and enterprise subject matter expert for timekeeping systems and workforce management technologies
• Partner with Payroll to ensure accurate time capture, payroll processing, compliance, and seamless integration between timekeeping and payroll systems
• Lead the design, implementation, testing, deployment, and ongoing optimization of timekeeping solutions
• Define business requirements, system configurations, workflows, approval structures, and reporting requirements
• Ensure systems support varying business models, labor agreements, regulatory requirements, and operational needs
• Establish enterprise controls, audit standards, and monitoring processes for data integrity, compliance, and audit readiness
• Ensure compliance with federal, state, local, and industry-specific labor regulations, including wage and hour requirements and SOX-related controls
• Evaluate technology solutions and recommend build-versus-buy decisions
• Partner with HRIS, IT, Payroll, and third-party vendors on enhancements, issue resolution, and system strategy
• Lead enterprise-wide timekeeping initiatives, implementations, upgrades, and process improvement efforts
• Facilitate requirements gathering, stakeholder alignment, testing strategies, and implementation planning
• Coordinate cross-functional teams to deliver projects on time and within scope
• Identify opportunities to improve efficiency, scalability, user experience, compliance, and operational effectiveness
• Develop and maintain KPIs, audit metrics, and operational reporting
• Investigate complex timekeeping issues, identify root causes, and implement sustainable solutions
• Develop and deliver training on timekeeping systems, policies, and processes
• Create and maintain system documentation, procedures, job aids, and support materials
• Communicate process changes, system enhancements, and regulatory requirements to stakeholders
• Serve as escalation point for complex timekeeping system and compliance issues
• Advise leaders on workforce management best practices and timekeeping requirements

Requirements:

• Bachelor's degree in Business Administration, Human Resources, Accounting, Information Systems, Labor Relations, or a related field, or equivalent combination of education and experience
• Minimum of 7 years of progressive experience in workforce management, timekeeping, payroll, HRIS, labor compliance, or related functions
• Experience managing or implementing enterprise timekeeping or workforce management platforms
• Experience supporting multi-state organizations with complex workforce populations and regulatory requirements
• Expert knowledge of federal, state, and local wage and hour laws, including Fair Labor Standards Act (FLSA) requirements
• Strong understanding of timekeeping systems, workforce management processes, payroll operations, and compliance requirements
• Working knowledge of SOX controls, internal controls, audit practices, and compliance frameworks impacting payroll and timekeeping operations
• Knowledge of overtime calculations, meal and rest break requirements, scheduling practices, labor allocation methodologies, and timekeeping best practices
• Experience supporting union environments, prevailing wage requirements, or project-based labor tracking preferred
• Experience leading enterprise system implementations, process improvements, and technology initiatives
• Experience partnering effectively with Payroll, HR, Operations, Finance, IT, and business leadership
• Ability to translate operational and regulatory requirements into scalable business processes and system solutions
• Strong analytical, problem-solving, project management, communication, and stakeholder management skills
• Proficiency with workforce management platforms such as Dayforce, UKG/Kronos, Workday, ADP, Workforce Software, Deltek, or similar solutions
• Advanced proficiency with Microsoft Excel and reporting tools