Territory Partner Manager, MI, IL, IN, OH

Job Description:

• Own a portfolio of channel partners and identify, recruit, and enable partners for Nextiva’s CX and collaboration solutions
• Create and execute territory strategies to drive partner-led pipeline, revenue growth, and long-term success
• Establish joint objectives and provide partners with enablement resources, marketing support, and technical tools
• Collaborate with Marketing, Sales Engineering, Training, and Product teams
• Align with Channel Sales and field sales leadership on pipeline forecasting and territory revenue goals
• Conduct partner business reviews and use data-driven insights to optimize performance and identify opportunities
• Serve as a trusted partner advocate and escalation point
• Use AI-driven insights to identify high-potential partners, whitespace opportunities, and risks
• Improve data quality and system usability, including Salesforce, to support AI-driven decision-making and partner success

Requirements:

• Must reside in Michigan, Illinois, Indiana, or Ohio
• 2+ years of channel sales experience, ideally within the CCaaS/CX industry
• Travel requirement: 50-75%
• Proven ability to coach, motivate, and retain strategic partners with demonstrable impact on partner-driven growth
• Track record of building and executing successful partner business and marketing strategies
• Exceptional communication and relationship-building skills with understanding of partner economics
• Adaptability, self-direction, and collaborative approach in a fast-paced environment
• Organized, analytical, high-energy professional motivated by strategic growth opportunities
• Proficiency with CRM systems, specifically Salesforce
• Experience using AI tools to analyze partner performance metrics and translate insights into actionable territory-planning and partner-prioritization recommendations

Benefits:

• Multiple health plan options, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off for salaried employees
• PTO for hourly employees
• Paid Sick Time
• Paid Parental Bonding Leave
• Holiday pay
• 401(k) with company match
• Health Savings Accounts with company contributions
• Dependent Care FSA
• Employee Assistance Program (EAP)
• Comprehensive wellness initiatives
• Ongoing learning and development opportunities
• Career advancement