Technical Support Agent – Norwegian Language

Job Description:

• Communicating with customers by email and phone in Norwegian and responding to their inquiries.
• Troubleshooting minor device issues and assisting customers with their questions.
• Informing customers about the current status of their warranty.
• Arranging service interventions for more complex device repairs.
• Assisting with the complaints process.
• Keeping up to date with new technology trends and market changes.

Requirements:

• Excellent command of Norwegian (C1 level).
• Knowledge of English is an advantage.
• Excellent computer skills.
• Strong communication skills.
• You are communicative and enjoy helping people.
• You are motivated and responsible.

Benefits:

• Private health insurance.
• Permanent employment contract.
• Work-from-home opportunity.
• Weekends off.
• First-shift schedule.
• Training and support provided from day one.
• Opportunity to earn monthly bonuses.
• Access to benefits at recreational facilities.
• Various company events, courses, and training programs designed for personal and professional development.