Technical Support Agent – Danish Language

Job Description:

• Communicate with customers by email and phone in Danish and respond to their inquiries.
• Troubleshoot minor device issues and assist customers with their questions.
• Inform customers about the current status of their warranty.
• Arrange service appointments for more complex device repairs.
• Assist with the complaints process.
• Keep up to date with new technology trends and market developments.

Requirements:

• Excellent command of Danish (C1 level).
• Knowledge of English is an advantage.
• Excellent computer skills.
• Strong communication skills.
• Friendly, communicative, and eager to help people.
• Motivated and responsible.

Benefits:

• Private health insurance.
• Permanent employment contract.
• Work-from-home opportunity.
• Weekends off.
• First-shift schedule.
• Comprehensive training and support from day one.
• Opportunity to earn monthly bonuses.
• Access to benefits at recreational facilities.
• Enjoy a variety of company events, training sessions, and workshops designed to support your personal and professional development.