Technical Sales Account Manager – Structural Solutions

Job Description:

• Execute sales plans and strategy aligned with SBU and sustainability strategy to retain, develop, and acquire customers
• Develop and execute customer-specific action plans based on customer roadmaps
• Deliver sales and distribution targets in the assigned territory or accounts
• Build customer relationships and implement customer-centric initiatives and feedback
• Coordinate with KAM and Sales teams on customer tasks, priorities, activities, and pricing positioning
• Coordinate technical customer service for line trials and resolution of customer requests and complaints
• Execute pricing, promotional, and KAM strategy actions
• Manage or steer distributor salesforces and third-party representation
• Ensure execution excellence at points of sale, including merchandising and brand representation
• Conduct field, market, jobsite, or store visits and follow up on implementation, promotions, and stock levels
• Coordinate education implementation and sales impact with technical advisors
• Process customer orders, negotiate customer agreements, and complete reporting and contract-management administration
• Steer overdue payments, block orders when needed, and leverage CRM tools, data analytics, and automation to improve sales performance