Technical Program Manager – TPM

Job Description:

• Own the systems, tools, and processes that power product delivery at xCures
• Drive cross-functional standups and delivery across Engineering and Data Science teams
• Manage execution cadences and sprint hygiene
• Support product operations and SDLC practices, including functional testing, release validation, and documentation generation
• Lead “tiger teams” for strategic or emergent initiatives
• Maintain transparent communications and stakeholder alignment, including executive reporting
• Manage triage of inbound product requests, coordinating prioritization, routing decisions, and stakeholder communications
• Build and maintain internal and external technical training, product guides, and support resources
• Write, maintain, and supplement user stories, requirements, and tickets
• Partner with customer-facing teams to onboard clients, capture requirements, and synthesize feedback into actionable improvements
• Develop and support PRDs, success metrics, and instrumentation to measure adoption and performance
• Establish and maintain monitoring and feedback loops, including dashboards and telemetry for user experience and system health

Requirements:

• Bachelor’s degree (technical, healthcare, or data-related field preferred)
• 3-5+ years in technical product, program, and/or product operations roles in high-growth technology environments
• Proven track record of leading complex, cross-functional initiatives from definition to delivery
• Experience interfacing with both engineering teams and customer-facing roles
• Outstanding (internal and external) communication, organization, and problem-solving abilities
• Technical acumen and curiosity, including ability to engage on APIs, data pipelines, cloud infrastructure, and AI/ML
• Deep understanding of agile execution and tooling
• Comfort defining processes and enforcing quality standards
• Strong organizational and systems-thinking mindset, balancing immediate and long-term needs
• Must already have authorization to work in the United States
• Preferred: advanced degree in a relevant field
• Preferred: HealthTech and/or AI background
• Preferred: enterprise SaaS delivery experience
• Preferred: deeper technical skillset such as scripting, automation, and data analysis/visualization
• Preferred: mission alignment

Benefits:

• Remote-First
• Paid Time Off and 13 Company Holidays
• Equity Package
• Paid Parental Leave
• Medical, Vision, and Dental
• Employer HSA Contribution
• Employer 401(k) Match
• STD, LTD, Life Insurance and Critical Illness Plans
• Employee Assistance Program
• Adoption Assistance
• Company Offsites
• Monthly Internet Allowance
• Professional Development Funds