Technical Product Manager

Job Description:

• Lead and coordinate enterprise-wide strategic initiatives across Product, Technology, Operations, Data, and Innovation teams.
• Partner with executive leadership to define priorities, objectives, success measures, and implementation strategies.
• Develop program structures, timelines, dependencies, and accountability frameworks.
• Facilitate alignment across business and technology stakeholders.
• Gather, analyze, and document business and technical requirements.
• Translate strategic objectives into actionable plans, user stories, workflows, and requirements.
• Support product discovery, roadmap planning, prioritization, and solution design.
• Create PRDs, business cases, executive summaries, functional specifications, technical design documents, process flows, API documentation, ADRs, runbooks, release documentation, and UAT documentation.
• Develop enterprise architecture diagrams, system interaction diagrams, integration maps, data flow diagrams, ERDs, capability maps, operating model visualizations, user journey maps, and process models.
• Champion Documentation-as-Code using Markdown, Mermaid, Git repositories, and modern knowledge management platforms.
• Coordinate delivery across Engineering, Data, Architecture, Security, Operations, and Business teams.
• Facilitate planning sessions, roadmap reviews, backlog refinement, release coordination, and execution tracking.
• Manage risks, dependencies, assumptions, organizational blockers, milestones, commitments, and delivery outcomes.
• Support Agile delivery methodologies and program governance frameworks.
• Support AI, Machine Learning, Intelligent Automation, Digital Transformation, and modernization initiatives.
• Evaluate and prioritize AI use cases, support AI governance and responsible AI practices, and evaluate emerging technologies and strategic partnerships.
• Support technology vendor evaluation, selection, onboarding, RFPs, assessments, proofs of concept, platform implementations, and enterprise integrations.
• Prepare executive communications, project updates, and governance materials.
• Establish documentation standards, improve enterprise visibility and governance, coordinate multiple strategic programs, and reduce execution friction between business and technology teams.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field.
• 8+ years of experience in Technical Product Management, Enterprise Program Management, Business Analysis, Technology Consulting, or related disciplines.
• Proven experience leading enterprise-wide and cross-functional strategic initiatives.
• Experience partnering with Engineering, Architecture, Data, Infrastructure, Security, and Operations teams.
• Strong understanding of Agile delivery, program governance, organizational change management, and modern technology delivery methodologies.
• Exceptional communication, facilitation, technical writing, and documentation skills.
• Experience creating architecture documentation, system integration documentation, executive communications, and enterprise process models.
• Experience developing and maintaining Mermaid diagrams and Markdown-based technical documentation.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Preparedness to demonstrate enterprise initiative planning and governance, PRD creation, executive communication, stakeholder management, Mermaid diagram authoring, enterprise architecture and process modeling, dependency management, AI use case evaluation, and enterprise diagrams.
• Preferred: Experience within FinTech, Lending, Banking, Financial Services, SaaS, or Technology organizations.
• Preferred: Experience supporting enterprise transformation and modernization initiatives.
• Preferred: Familiarity with Salesforce, Encompass, Microsoft Azure, Microsoft Fabric, and enterprise platforms.
• Preferred: Experience with APIs, integrations, event-driven architectures, and enterprise application ecosystems.
• Preferred: Experience with Mermaid, PlantUML, C4 Modeling, Lucidchart, Visio, Miro, or similar architecture tools.
• Preferred: Experience implementing Documentation-as-Code practices.
• Preferred: Experience leveraging Generative AI to create technical documentation, process models, and solution designs.
• Preferred: Familiarity with enterprise architecture frameworks and operating models.

Benefits:

• Annual Performance Incentive Opportunities
• Comprehensive Medical, Dental, and Vision Coverage
• 401(k) Program
• Paid Time Off and Company Holidays
• Professional Development and Leadership Growth Opportunities
• Exposure to Enterprise AI, Digital Transformation, and FinTech Innovation Initiatives
• Access to modern technology tools and collaborative work environments
• Reasonable accommodations available as needed