Talent Relations Specialist

Job Description:

• Provide administrative, operational, and program support across the Employee Experience and Engagement and Business Partner teams
• Support recurring priorities, requests, communications, documentation, and follow-ups
• Monitor Workday Help, support manager office hours, answer day-to-day questions, provide policy and people-process guidance, triage matters, track requests, and ensure timely follow-through
• Provide a trusted venue for employee questions, feedback, and concerns, escalating sensitive or complex matters when appropriate
• Coordinate voluntary offboarding, exit interviews, leave-of-absence documentation, Workday transactions and tasks, Workday testing, and tracker maintenance
• Support employee check-ins and focus groups and identify themes informing employee experience
• Share insights from exit interviews, check-ins, listening efforts, and routine requests
• Guide employees and managers on growth opportunities, performance, engagement, and retention
• Support performance reviews, talent assessments, merit cycles, talent movement, retention efforts, communications, reporting, scheduling, and process administration
• Administer employee experience and culture programs including Basis Bravo, Basis Cares, recognition, mentorship, Workhuman, and culture campaigns
• Support Basis Neighborhood Networks, HQ Week, employee appreciation efforts, events, resources, and communications
• Partner across Talent and Development to plan, coordinate, communicate, execute, and sustain programs
• Support projects and miscellaneous team needs

Requirements:

• Trustworthiness and discretion with confidential and sensitive information
• Demonstrated ability to build strong relationships and credibility with employees and managers
• Strong judgment and ability to recognize when a question or concern should be escalated
• Ability to manage time across reactive requests, recurring responsibilities, and proactive priorities
• Strong attention to detail, organization, follow-through, and commitment to high-quality execution
• Clear, thoughtful written and verbal communication skills
• Solid work ethic and positive attitude
• Ability to remain curious and focused in ambiguous situations
• Ability to work autonomously and at a fast pace; initiative and results focused
• Proficiency using Microsoft Office and Outlook
• Comfort learning and working within HR systems and tools
• Commitment to inclusive, respectful environments
• Thoughtful approach to collaboration, program execution, and decision-making prioritizing equity, access, and continuous learning
• Bachelor’s degree preferred; associate degree in business, Human Resource Management, a related field, or equivalent education and experience
• Professional in Human Resources (PHR) or SHRM certification preferred
• Two or more years of experience in Human Resources, employee experience, employee relations, people program administration, program coordination, or a related field preferred
• Previous experience with Workday, Workhuman, employee lifecycle processes, or people program administration preferred

Benefits:

• Flexible work week
• 401k/RRSP matching
• Mental health support
• Paid sabbaticals
• Generous parental leave
• Flexible work options
• Competitive benefits
• Bonuses
• Equity
• Identity, education, and employment history verification for hires
• Interview accessibility assistance