Systems Analyst I At Capitec Bank

Why this role exists





We are growing the way our systems work together, and we need a Systems Analyst who can step back, seethe full picture and design solutions that make sense end to end. This role exists to turn complex businessneeds into clear, well‑structured system designs that teams can confidently build and support.





What you'll do





Design system solutions that fit into a wider technology landscape and support real business outcomes

Break complex requirements into clear, structured components that development teams can easily implement.

Translate technical concepts into diagrams, documentation and explanations that others can understand and use.

Work closely with developers, engineers and business partners to refine solutions and resolve system issues.

Review delivered solutions to ensure they align with the original design and make adjustments where needed.





About the team





We work in a systems and integration environment that supports high‑volume, business‑critical platforms. Our team partners closely with development and operations teams, playing a key role in shaping how systemsconnect, scale and evolve. The impact of our work is visible across multiple platforms and services.





Why this role is different





We focus on design and thinking, not just delivery

We give you exposure to complex systems and meaningful architectural decisions

We value people who can explain, influence and collaborate — not just write code

We work in a culture that encourages ownership, learning and practical problem‑solving





What we're looking for





Several years' experience in systems analysis or solution design

A background in software development or engineering, with a strong understanding of how code works

Proven ability to design system flows, integrations and solution diagrams

Experience working with complex, integrated systems

Solid knowledge of databases, web technologies and system interfaces

Strong communication skills and the confidence to explain ideas clearly

Experience in regulated or large‑scale environments is an advantage





Experience

Minimum:





Relevant tertiary qualification in Information Technology (Computer Science or Information Systems)

5 - 8 years' experience in Systems Design and Analysis

Exposure to complex system integrations

Strong understanding of development environments (background in software engineering advantageous)At least 1 - 2 years of telco experience (advantageous)Ideal:





Technical Skills:





SQL

Transact-SQL

Web Services

HTML, CSS, JavaScript

Exposure to Java (advantageous, not mandatory)

Certifications such as AWS are beneficial but not mandatory.





Ideal Experience & Tools:





Jira

Confluence

Exposure to automation tools

Working knowledge of Java and/or C#





Qualifications (Minimum)





A relevant tertiary qualification in Information Technology





Qualifications (Ideal or Preferred)





Certification in ITIL





Knowledge

Minimum:





Knowledge and understanding of:

Functional knowledge of the respective area

Systems analysis methodologies

Defining functional and non-functional requirements

Documentation including assistance with drafting documents for technical requirements and training purposes

Where applicable for the functional area:

SQL (e.g. My SQL and Microsoft SQL)

API integration (e.g. web services, REST Services, SOAP, etc)





Ideal:





Knowledge and understanding of:

ITIL Principles and the application thereof

Automation tools

Object-Oriented Analysis and Design (OOAD)

Project Management and coordination

Banking systems and business models

Card Processing

Best practices for Quality Assurance (QA)

Jira and Confluence

Where applicable for the functional area:

Programming and programming languages, enabling troubleshooting and escalation where required to Software Engineers. Could include:

JAVA | C# | Python, Powershell, Postman/Soap |NET Frameworks |XML |JSON |HTML |CSS |JavaScript





Skills





Analytical Skills

Attention to Detail

Business writing skills

Communications Skills

Interpersonal & Relationship management Skills

Numerical Reasoning skills

Problem solving skills





Conditions of Employment





Clear criminal and credit record