SVP Operations

Job Description:

• Oversee Service Operations in an assigned region
• Provide leadership, management, and vision to ensure effective growth strategies and profitability
• Report to the President of DEKRA Americas and participate in the DEKRA Leadership Group
• Contribute to a culture of safety and health through accountability, communication, and oversight
• Provide day-to-day leadership and management of Service Operations
• Develop, communicate, and implement growth strategies and processes
• Drive Service Operations to achieve or exceed sales, profitability, cash flow, and business objectives
• Collaborate with executive leadership on strategic plans for operational systems, processes, and personnel
• Build, motivate, and lead high-performing Service Operation teams
• Foster a success-oriented and accountable environment
• Evaluate performance by analyzing and interpreting data and metrics

Requirements:

• Four-year degree in Business or related field, or combination of related experience and education
• Experience with complex matrix organizations
• Exceptional leadership skills with the ability to create a highly engaging and productive work environment
• Experience transforming or redesigning business functions and structures
• Data- and metrics-driven approach with experience structuring, tracking, and improving KPIs and metrics
• Ability to communicate and collaborate across all levels of the organization
• Ability to build relationships internally and externally
• Ability to work in a general office environment
• Ability to handle extended periods of computer-based work, including telephone use
• Ability to work flexible and long hours, as needed
• Domestic and/or international travel required, estimated up to 50%
• Ability to lift and manage standard business-travel luggage
• Eligibility to work in the United States

Benefits:

• Medical and prescription coverage
• Dental coverage
• Vision coverage, including Domestic Partners
• Critical Illness and Hospital Indemnity supplemental insurance
• Company Health Savings Account contribution
• Flexible Spending Account for eligible health care and dependent care expenses
• Paid time off, including vacation, sick leave, and floating holidays
• Employee Assistance Program with mental and emotional support resources
• Wellness Program with participation rewards
• Paid Parental Leave
• Domestic and international Travel Assist
• 401(k) plan with employer match
• Company-paid Short- and Long-Term Disability benefits
• Group term life insurance with options to buy up for self and others
• Working Advantage corporate discount program
• Education Assistance Program
• Student Loan Repayment Assistance
• Internal training and development resources
• LEAD Forward Leadership Development Program
• Annual Career Goal Setting and Performance Review cycle participation
• Bonus eligibility, subject to plan terms and conditions