Strategic Account Executive

Job Description:

• Lead relationships and complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity, and Flex
• Drive revenue growth and build strategic, executive-level partnerships with enterprise financial services and FinTech organizations
• Navigate use cases such as fraud prevention and personalized engagement
• Collaborate across Product, Compliance, Finance, and Engineering
• Manage and expand important Regulated Verticals customer accounts
• Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results
• Identify new revenue opportunities within the Regulated Verticals account portfolio
• Serve on cross-functional account teams with product, finance, support, and services representatives
• Run forecasts, achieve goals, and present guidance to executive management
• Run consultative sales cycles focused on discovery, customer needs, and customer advocacy
• Generate and maintain accurate sales pipelines and forecasts using Salesforce
• Stay current with industry changes and share best practices with teammates and peers

Requirements:

• Total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
• Expertise in managing or leading quantitative, highly analytical products and solutions for customers
• Experience with relationship management, cross sells, upsells and solutions consulting
• Comfortable working with business and highly technical leaders
• Analytical account development strategy based on using data to find opportunities and prove value
• Track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering revenue and gross profit results for large-scale and enterprise customers
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent years of experience
• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading, especially in non-standard segments
• Software, SaaS, CPaas or PaaS selling experience

Benefits:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Equity plan eligibility
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Commission eligibility
• Support for employee volunteering and donation efforts