Staff Software Consultant

Job Description:

• Play a lead role in client development activities and system architecture
• Lead and guide the delivery efforts of a team of agents for a client
• Lead client and/or internal discussions on how we’re delighting the client or how we might improve the client
• Collaborate with Support Agents and other agents to remediate client issues and support the overall growth of their team members
• Teach and train client staff and agents in group settings on core technologies, tools, and practices
• Address systemic issues at the root cause while communicating the benefits and drawbacks of different approaches
• Contribute consistently throughout the year to at least one area of the company, such as qualification, marketing, or agent support
• Demonstrate and call attention to norms, values, vision, and mission as expectations for every role
• Identify opportunities and collaborate with client services leadership to expand the relationship between the client and Test Double

Requirements:

• Expertise in one of our core technologies we frequently staff (Ruby with Rails, Javascript with React and Node, DevOps, Java)
• Proficiency in designing, architecting, and refactoring systems of moderate complexity worked on by teams of 10+
• Deep experience in adapting software development and delivery practices across multiple business domains
• Experience improving client software systems and teams as a consultant with multiple organizations
• Ability to communicate effectively across different levels or positions within an organization
• Ability to resolve conflict and issues within the delivery team
• Experience in mentoring and leading the technical direction of software engineers
• Located within the US or Canada and legally able to work in these locations

Benefits:

• 5 weeks flexible time off (vacation and sick time)
• 10 paid holidays
• Up to 14 weeks parental leave (8 weeks at 100% of salary)
• Health Insurance (we pay 80% of PPO premiums up to a certain amount through an ICHRA)
• Dental & Vision Insurance (we pay 100% of premiums for agents and their families)
• 10% Growth Time each week
• 1 week of conference attendance ($3,000 annual budget, prorated your first calendar year)
• ESOP Employee stock ownership program - Test Double is 100% employee owned
• New computer hardware purchase every 3 years
• Co-working space reimbursement (1/2 rent up to $500 monthly)
• 2 week Sabbatical leave after 5th year
• In Person, company-wide retreat experience every other year
• Short and Long Term Disability
• Retirement contribution match up to 3% of salary
• Life Insurance
• AD&D (Canadian-base Agents Only)