Staff Product Designer

Job Description:

• Lead product design across Clinical AI experiences, patient portal flows, and design system evolution
• Design AI-powered experiences supporting patients between psychiatry sessions from concept through launch and iteration
• Define interaction patterns for conversational AI and emerging technologies
• Improve patient portal experiences including intake, appointment management, and visit preparation
• Translate complex AI capabilities and limitations into intuitive, transparent, and trustworthy experiences
• Partner with Product, Engineering, AI/ML, Clinical, and other cross-functional teams to shape product strategy
• Prototype and test conversational AI, web, and mobile interaction patterns
• Advocate for patient needs, safety, trust, accessibility, and usability
• Conduct user research and usability testing
• Use research, product data, experimentation, and qualitative feedback to improve post-launch experiences
• Deliver high-quality interaction and visual design from early concepts through polished execution
• Influence product and design decisions as a senior individual-contributor leader
• Lead evolution of Talkiatry’s design system across web, mobile, and emerging interaction models
• Raise the craft bar through critique, mentorship, collaboration, and example-setting

Requirements:

• 7+ years of product design experience
• Experience owning complex digital products from discovery through implementation and iteration
• Portfolio demonstrating strong product thinking, interaction design, and exceptional visual/UI craft; portfolio required for consideration
• Strong experience designing rich web and native mobile products
• Experience operating autonomously and leading design in ambiguous or zero-to-one product spaces
• Experience designing products where trust and transparency are critical
• Strong systems thinking
• Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design
• Strong user research skills, including independently planning and conducting user research and usability testing
• Experience creating and evolving scalable design systems
• Strong prototyping skills
• Experience collaborating with product managers and engineers and contributing to product strategy
• Strong communication and storytelling skills
• Curiosity about emerging technologies and willingness to learn through experimentation
• Healthcare experience is a plus, not required
• Experience with conversational interfaces, AI/ML/LLM products, healthcare or regulated industries, patient-facing products, or visual language/design-system evolution is especially valued
• Must be authorized to work in the United States; visa sponsorship or transfer may be required to be disclosed

Benefits:

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with company match
• Generous paid time off
• Company holidays
• Paid parental leave
• Additional employee benefits
• Remote work within the United States
• Professional growth and skill development opportunities
• Mission-driven work improving access to mental health care