Solutions Engineer, Sales & Partnerships

Tapcart · via Japan Dev

💰 $150,000/yr 🌎 Remote 📍 Remote, California ⏰ Full Time ⌛ Posted 3 days ago

Partner with Account Executives as the technical lead on prospect and expansion deals
Scope native versus custom functionality and help buyers make informed decisions
Run technical discovery on brands' technology stacks, including Shopify plans, headless commerce, subscriptions, loyalty, CDPs, and ESPs
Convert technical discovery into a clear path to launch
Own external developer and agency partner onboarding end to end
Create documentation, environment setup, sandbox access, and rules of engagement
Author specifications for integrations and custom builds
Review partner deliverables against specifications and unblock developers
Feed recurring partner and customer needs to Product as structured roadmap input
Own the process from the first technical call through shipped integration
Collaborate with Sales, Product, partner developers, and merchants

3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role
Ecommerce, SaaS, or Shopify ecosystem strongly preferred
Strong working knowledge of web and mobile commerce architecture
Knowledge of APIs, webhooks, and data integrations
Ability to distinguish configurable functionality from custom development
Ability to scope ambiguous requests into clear specifications
Daily use of AI tools to work faster and smarter
Ability to communicate effectively with CMOs and developers
Hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile development experience is a bonus
Legally authorized to work in the United States