Solutions Engineer

Job Description:

• Lead requirements-gathering sessions with prospects and translate findings into value-driven stories and persona-based functional demonstrations of OMS+ and SAP solutions
• Design and deliver tailored demonstrations showcasing OMS+ and SAP capabilities against customer challenges, industry, and desired outcomes
• Build AI-enhanced demo experiences integrating SAP Joule and Claude AI to illustrate intelligent workflows and next-generation user experiences
• Create presentations communicating OMS+ and SAP value propositions to technical architects, functional users, and executives
• Collaborate with Sales and Product teams to customize demos and presentations
• Maintain deep functional expertise in SAP SD and OMS+
• Advise prospects on solutions using OMS+, SAP SD, BTP, BDC, and related SAP cloud technologies
• Advise on SAP ecosystem and cloud architecture, including OMS+ integration within BTP, BDC, and broader SAP landscapes
• Relay customer feedback to development to support product improvement
• Understand prospects’ business processes, architecture, and requirements
• Build trust-based relationships with IT teams, business users, and decision-makers
• Support pre-sales activities by responding to technical and functional queries
• Identify opportunities to optimize and innovate customer engagements and internal pre-sales practices
• Stay current on SAP technologies, AI trends, and industry developments

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
• Proven experience as a Solution Engineer, Presales Consultant, or similar SAP-focused role
• Minimum of 5 years of SAP experience
• Strong functional expertise in Sales & Distribution (SD)
• SAP, BTP, and/or CX presales experience
• Expert understanding of SAP Business Technology Platform (BTP), Business Data Cloud (BDC), and related SAP cloud architectures
• Working knowledge of Order Management Systems
• Demonstrated creativity in translating prospect requirements into value-driven stories and persona-based functional demonstrations
• Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences
• Ability to collaborate effectively with Sales, Product, and Implementation teams, as well as external SAP functional and technical stakeholders
• Experience building AI-driven demonstrations using SAP Joule
• Hands-on experience using Claude AI and integrating AI-generated workflows and experiences into product demonstrations
• Background in SAP ecosystem and enterprise architecture
• Retail & Wholesale industry experience
• Experience acting as a trusted advisor to prospect and customer SAP teams
• Relevant SAP certifications in SD, BTP, or CX

Benefits:

• Equal-opportunity workplace and affirmative-action employer
• Equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status