Software Development Supervisor — Rayacx

Analyze the functional and non-functional requirements for the automation, integration, and digital transformation business requirements.

Transform it to a SRS/HLD/LLD document.

Implement on wide scale new digital technologies, Omni Channels, Social Media customer server platforms,analytics and robotics, self-services and IVR technologies.

Implement any automation plan for the organization internal systems.

Assure the quality of team deliverables before submission to the production environment by building proper UAT plans.

Acts as technical team lead for the implementation team of n