Social Media Manager At Max.ng

Job Description





Creating, managing and owning the social media strategy for Max

Grow fan base from fans to customers and customers into advocates

Manage and oversee Max campaigns on all social media platforms

Build and maintain strong social media presence

Respond to all customer enquiries and ensure positive customer experiences to queries made on the social media platforms

Development of brand identity and online reputation

Data analysis of campaigns carried out to reveal the ROI on these campaigns

Growth & management of online communities to ensure apporpriate decorum

Collaborate with the sales and marketing teams for efficient brand communication

Create budgets for social media campaings

Keep abreast of all current social media best practices and technologies

Ability to train team members and the company wide on best ways to use social media.