Senior Program Manager – MANTL

Alkami Technology · via Remote Communications Jobs

💰 $112,000 - $120,000/yr 🌎 Remote ⏰ Full Time ⌛ Posted 2 days ago

Lead enterprise implementations from kickoff through launch, ensuring projects are delivered on time, within scope, and aligned to client goals
Develop and manage comprehensive project plans, timelines, and risk mitigation strategies
Drive accountability across internal and external stakeholders to maintain project momentum
Orchestrate cross-functional collaboration across Product, Engineering, and delivery partners
Translate technical requirements into clear, actionable guidance for technical and non-technical audiences
Identify and proactively mitigate implementation risks, escalating appropriately when needed
Ensure a smooth transition to post-launch support and long-term account ownership
Continuously evaluate and improve implementation processes to increase efficiency, scalability, and client satisfaction
Guide banks and credit unions from kickoff through successful launch and measurable time to value
Serve as a subject matter expert across the MANTL product suite and trusted advisor to client executives, project leads, and operational stakeholders

3+ years in a client-facing delivery, implementation, or technical project management role
Experience implementing enterprise SaaS solutions
Experience in fintech, banking, or other regulated financial services
Experience partnering with technical teams (engineering, product, integrations)
Strong written and verbal communication skills with the ability to tailor messaging to technical and non-technical audiences
Demonstrated ability to manage multiple complex projects simultaneously
Knowledge of bank or credit union deposit account opening and loan origination processes
Prior experience as a Technical Project Manager, Engagement Manager, or similar delivery-focused role
Familiarity with Monday.com, JIRA, or similar project management tools
Experience working with enterprise financial institutions
Technical aptitude with an understanding of web applications (JSON, XML) and APIs (REST, SOAP)
Must be eligible to work in the US for full-time employment
No employment sponsorship available