Senior Product Operations Manager

Job Description:

• Run the product team's operating cadence, including planning cycles, reviews, and recurring updates
• Capture and communicate decisions and follow-ups
• Retire or reshape ineffective product rituals
• Own roadmap structure, accuracy, visibility, and audience-appropriate presentation
• Run product-team goal setting and track quarterly progress
• Partner with the data team on reporting and flag progress drift early
• Maintain lightweight product development standards from problem framing through launch
• Run internal launch readiness with marketing, including documentation, pricing, and go-to-market preparation
• Operate customer insight systems, including research repositories, customer conversation pipelines, and synthesis of customer feedback
• Own PM onboarding, ongoing training, community of practice, hiring, and leveling support
• Select and manage product-team tools for roadmapping, analytics, and AI
• Partner with the head of product to improve the product organization each quarter

Requirements:

• 6+ years of experience, with at least 3 in product operations or a closely related role
• Experience supporting a product team in product operations, chief of staff to a product leader, product program management, or product strategy and operations
• Designed a product team's operating cadence from scratch at a scaling company
• Strong writing skills for templates, updates, plans, and documentation
• Comfortable defining metrics, working in BI tools, and evaluating data quality
• Technical credibility with developers and engineering-led organizations
• Ability to influence without authority in highly autonomous engineering teams
• Heavy use of AI tools and ability to help others use them
• Experience with developer tools, APIs, infrastructure, or AI companies preferred
• Experience running quarterly planning or OKRs preferred
• Experience building a research repository or B2B customer recruiting program preferred
• Experience building a PM onboarding program or career ladder preferred
• Experience working with go-to-market teams on launch readiness and product stage definitions preferred
• Product management experience preferred
• Legally authorized to work in the US or country of residence

Benefits:

• Competitive salary and equity package
• Health, dental, and vision benefits
• Flexible vacation policy
• Opportunity to contribute to open source alongside world-class engineers
• Opportunity to build something truly impactful to the world