Senior Product Manager

Job Description:

• Decide what to work on and why using user research, support patterns, partner feedback, and business priorities
• Define goals, non-goals, acceptance criteria, dependencies, scope, and sequence
• Work with engineering on capacity and feasibility and maintain a realistic roadmap
• Connect product, design, and engineering and resolve product questions during implementation
• Document decisions and reasoning for asynchronous collaboration
• Define success measures such as adoption, task completion, failure rates, and support load
• Establish release tracking, validate data usability, and use findings to guide next steps
• Manage partner, academic team, support, and leadership needs and commitments
• Address integration, privacy, operational constraints, issues, expectations, and follow-through with partners and customer-facing teams
• Support workflow testing, prioritize defects, and assess release readiness
• Coordinate launch communication and accurate customer documentation
• Analyze post-launch usage and feedback and turn findings into product improvements

Requirements:

• Experience independently owning software product work from problem definition through launch and follow-up
• Clear examples of product decisions made and resulting outcomes
• Sound judgment about prioritization and scope
• Experience working closely with designers and engineers on products with complex workflows, multiple user roles, or competing stakeholder needs
• Comfort reasoning with data and making decisions with incomplete evidence
• Strong writing and clear communication with technical and nontechnical people
• Ability to organize own work, surface risks early, and close open questions in a distributed team
• Interest in education and patience to understand learners, educators, and administrators using software
• Ability to maintain regular working-hour overlap with the team
• Specific degree or tool background is not required; education/education technology experience, teaching, institutional customers, learning-platform integrations, or product analytics are a plus

Benefits:

• Fully remote work
• Competitive salary and benefits
• Regular working-hour overlap with the team
• Opportunity to work with authentic, thoughtful, driven, and human colleagues
• Room to make decisions within an agreed area of responsibility