Senior Product Enablement – Adoption Manager

Job Description:

• Develop and manage the post-sale product launch process, from team enablement through member rollout, in partnership with Marketing, Product, and Operations
• Craft and execute strategies that move members from first use to regular use
• Expand the channels and methods used to educate members on all features, products, and services available on their current plan or an upgraded plan
• Enable post-sale teams to support and position the value of each product or tool release
• Lead key initiatives that drive value realization for members
• Ensure launches go live on time with teams ready to support and position their value
• Grow adoption and engagement of new and core features
• Drive stronger renewal and expansion through member engagement
• Provide regular product insight from member feedback

Requirements:

• 5+ years in product marketing, customer enablement, or a similar role
• A track record of launches that drove real adoption
• Confidence presenting to enterprise-level clients
• Strong writing skills and comfort with data
• Willingness to travel (about once a month)
• Nice to have: experience in cybersecurity and/or with executive clients

Benefits:

• 100% remote company within the USA
• Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents
• Health Savings Account with company contribution for eligible medical plans
• Flexible Vacation Plan
• 10 Paid Company Holidays
• 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
• 401k with Traditional and Roth options, including employer match
• Company Equity
• Paid Parental and Pregnancy Recovery Leave
• Company and team off-sites and virtual events throughout the year
• Home office stipend