Senior Consultant

Job Description:

• Serve as a clinical solutions consultant and subject matter expert for Peer Review/PPE processes within the SaaS platform
• Assist healthcare clients with workflow design, implementation, and optimization of provider Peer Review/PPE programs
• Interpret and apply CMS, TJC, DNV, AAAHC, ACHC, state, and organizational Peer Review/PPE standards
• Assist clients with developing and implementing clinical privilege forms and quality metrics
• Guide clients through patient data validation, coding attribution review, and alignment with privilege forms
• Collaborate with physician leadership, medical staff offices, quality departments, clinical teams, technical/EHR resources, medical coding professionals, implementation teams, and product stakeholders
• Provide education, training, and ongoing support to platform users and client stakeholders
• Translate clinical and operational requirements into platform recommendations and product enhancement feedback
• Analyze privileging processes, clinical quality data, and performance metric trends
• Develop workflow guides, best-practice recommendations, training materials, webinar presentations, and conference presentations
• Participate in client meetings, implementation calls, and strategic advisory sessions
• Maintain current industry knowledge of Peer Review/PPE processes, standards, methodologies, and best practices
• Manage activities for multiple concurrent projects and clients
• Help clients adopt and continuously improve HealthStream’s healthcare workforce SaaS solutions

Requirements:

• Bachelor degree in related discipline; or equivalent professional experience in Peer Review/PPE processes
• A minimum of 7+ years’ industry experience, specifically in Peer Review/PPE
• Nursing (BSN), Healthcare Administration, Public Health, Information Technology or related field preferred
• Certified Professional in Healthcare Quality (CPHQ) preferred
• Certified Provider Credentialing Specialist (CPCS) preferred
• Certified Professional Medical Services Management (CPMSM) preferred
• Prior consulting or client-facing experience strongly preferred
• Extremely well organized, direct, honest, patient, and reliable
• Pragmatic problem solver, strategic thinker, and creative troubleshooter
• Energetic leader with solid people and rapport building skills
• Independent, decisive and self-confident professional who excels under pressure
• Excellent verbal, written communication skills; professional poise
• Excellent computer skills and an affinity for technology
• Requires initiative, flexibility, excellent interpersonal skills, and ability to work well with internal management, staff, and clients
• Ability to establish and maintain relationships and manage communications effectively with clients, consultants, and Provider Solutions teams
• Ability to manage multiple concurrent projects with multiple clients
• Ability to understand client goals, manage expectations, and recognize additional opportunities for assistance
• Ability to demonstrate industry knowledge and understanding of client challenges
• Ability to travel 30% of the time
• Adherence to all HealthStream security policies, procedures, and assigned training

Benefits:

• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement
• Company-sponsored onsite social events for development, connection, and celebration