Senior CLM Business Consultant

Job Description:

• Lead the functional direction of enterprise CLM implementations from discovery and future-state design through go-live, adoption, and optimization
• Facilitate executive and cross-functional workshops translating business objectives into requirements, priorities, decisions, and measurable outcomes
• Define scalable contracting processes and solutions across intake, authoring, approvals, negotiation, obligations, renewals, reporting, and access
• Establish and govern core delivery artifacts for alignment, traceability, quality, and informed decision-making
• Advise customers on CLM and product best practices, trade-offs, complexity, risk, and supportability
• Direct functional alignment for integrations and data migration, including use cases, mappings, validation standards, exceptions, and acceptance criteria
• Guide customers in responsible AI use in contracting through governance, validation, human oversight, and adoption measures
• Define readiness standards for testing, UAT, defect resolution, training, operational handoff, and go-live
• Serve as senior client advisor by setting expectations, resolving ambiguity, guiding difficult decisions, and leading escalations
• Advance delivery excellence through scoping, estimation, quality oversight, reusable assets, methodology improvements, and consultant mentorship
• Ensure customers reach informed decisions and receive scalable, supportable, traceable solutions
• Enable customers to operate, adopt, and continuously improve implemented solutions

Requirements:

• Bachelor’s degree in Business, Legal Studies, Information Systems, Supply Chain, or a related field, or equivalent professional experience
• 7+ years of progressive experience in business analysis, functional consulting, implementation consulting, or enterprise SaaS services, including substantial CLM delivery experience
• Proven leadership across multiple end-to-end enterprise CLM implementations involving complex stakeholders, integrations, migration, and organizational change
• Expertise in Malbek or a comparable enterprise CLM platform
• Strong command of contracting processes across Legal, Procurement, Sales, Finance, and Operations
• Advanced expertise in discovery, facilitation, process design, requirements definition, fit-gap analysis, solution design, testing, and change enablement
• Technical fluency across integrations, data, identity, and security
• Executive presence and consultative authority to influence stakeholders, articulate trade-offs, resolve ambiguity, and navigate complex decisions
• Ability to lead multiple engagements and collaborate across global teams and time zones
• Ability to travel periodically for customer workshops or go-lives
• Preferred: Experience in Legal Operations, Procurement, Commercial Operations, contract management, legal technology, or transformation
• Preferred: CLM platform certification or relevant professional credentials, including PMP, Agile/Scrum, or Lean Six Sigma
• Preferred: Experience in complex enterprise environments, consultant mentorship, delivery-method improvement, or solution-quality initiatives

Benefits:

• Full-time employment
• Remote work in the United States
• Periodic travel for customer workshops or go-lives