Senior Business Analyst

Job Description:

• Collect, develop, analyze, document and communicate business needs and requirements
• Liaise and collaborate with technology and business organizations
• Assess assignment needs through direct interaction with management, leadership, technology, business and customers
• Analyze requirements and develop specifications, storyboards and prototypes for integrated solutions
• Support or lead highly complex business and technical processes across multiple departments or lines of business
• Serve as a subject matter expert and potentially lead large-scope projects
• Provide technical expertise across business functions and understand relationships between business, data and technology
• Manage collection, analysis, documentation and coordination of multiple business and technical requirements
• Facilitate planning and requirements-gathering sessions with business partners
• Establish business-partner relationships and manage innovative solution development and implementation
• Provide technical coaching and mentoring to less experienced team members
• Research and apply best practices to technology solutions
• Define business needs, align them with priorities and assess impacts on other processes
• Advise business partners on options, technical limitations, risks and cost-benefit considerations
• Oversee requirements documentation and participate in prototype development
• Collaborate with project managers across requirements, design, testing, implementation and maintenance
• Support development and execution of test/use cases
• Define when to employ automation and determine its impact
• Participate in, facilitate and lead project meetings and sessions
• Support complex reports and report requirements
• Analyze and provide production support for complex or escalated issues
• Partner with technology development to provide solutions
• Provide support through the warranty period when needed

Requirements:

• Typically requires seven to ten years of relevant technical and business work experience
• In-depth knowledge of business operations, requirements processing, business modeling concepts, information systems and project life-cycle knowledge, and business process development
• Bachelor’s degree in related field, specialized training, certification or equivalent work experience
• Knowledge of Industry Business Analysis Best Practices preferred
• Analytical thinking and problem-solving skills
• Ability to communicate technical and business concepts effectively
• Conceptual thinking and ability to recognize patterns and relationships
• Professional or technical consulting expertise
• Information seeking and in-depth research skills
• Innovation and process improvement skills
• Ability to mentor and develop others
• Relationship-building skills
• Self-management, planning, organization, flexibility and ability to perform under stress
• Business function knowledge, including IT, marketing, sales, finance, HR or engineering
• Business operations analysis skills
• Business requirements analysis and technical design requirements knowledge
• Business data requirements knowledge
• Information systems knowledge covering hardware, software and networks
• Ability to use a personal computer and standard office equipment
• Ability to sit and/or stand for extended periods
• Ability to travel as necessary

Benefits:

• Hybrid/Flex work arrangement or remote location
• Full-time, exempt role