Senior Account Manager

Job Description:

• Serve as day-to-day account lead for a mix of 5–6 accounts
• Support higher-tier accounts alongside senior strategy leads in an account management capacity
• Build and deliver client reporting and presentations, including deck creation and storytelling
• Collaborate with channel teams to build test-and-learn roadmaps
• Translate insights into actionable, prioritized next steps across service channels
• Monitor emerging e-commerce and marketing trends and communicate industry and platform updates to clients
• Lead cross-channel initiatives and ensure projects are completed on time and to company standards
• Collaborate with cross-functional teams to align execution with client strategic goals
• Support cross-channel budget management and monthly budget confirmation
• Develop understanding of search, social, and programmatic channel capabilities
• Own day-to-day client relationships and build trust through communication, strategic alignment, and accountability
• Lead business reviews covering insights, performance trends, and growth strategies
• Anticipate client needs and flag issues proactively
• Project manage key deliverables and account operations
• Identify and implement account-management workflow and feedback improvements
• Own performance insights and reporting frameworks
• Develop and present account performance reports highlighting performance, industry trends, and growth opportunities

Requirements:

• 5+ years of experience in digital marketing, performance media, or account management, ideally within an agency or e-commerce environment
• Working knowledge of paid media channels, including search, social, and/or programmatic
• Broad understanding of paid media platform capabilities
• Strong project management and organizational skills
• Ability to manage multiple accounts and deliverables simultaneously
• Comfortable owning day-to-day client communication and building trusted relationships with client-side marketers
• Developing analytical mindset, with interest in funnel optimization, attribution, and data storytelling
• Desire to grow beyond account management into strategic leadership
• Proactive, adaptable, and clear communicator
• Ability to translate detail into digestible updates for clients and internal teams
• Ability to thrive in a fast-paced, performance-driven environment
• Legally authorized to work in the United States of America
• Must answer whether employment visa sponsorship will be required

Benefits:

• Accelerated career growth and leadership opportunities
• Direct mentorship and collaboration with senior leaders across departments
• Talented, supportive, and passionate team
• 100% paid Medical, Dental, Vision, STD, LTD, and Life insurance
• 401K with company match
• Generous PTO and holidays
• A day off during your birthday week