Security Engineer

Ntiva, Inc.  ยท  via Backpacker Job Board
๐Ÿ’ฐ $63,000 - $78,000/yr ๐ŸŒŽ Remote ๐Ÿ“ Remote, Illinois โฐ Full Time

Job Description:

  • Strengthen client defenses through technical security expertise
  • Configure, maintain, optimize, troubleshoot, audit, and review core security platforms
  • Process escalated and complex security-tool requests, including exclusions, user access, and engineer-level changes
  • Develop, test, and maintain PowerShell, Bash, and similar scripts for vulnerability management and security alert handling
  • Collaborate with Security Analysts and Security Engineers
  • Work escalated tickets and coach Security Analyst I and II on next steps
  • Communicate with end-users and clients regarding security issues, procedures, and incident resolution
  • Coordinate security responses with Reactive Support, Client Strategy, NOC, and other departments
  • Document investigations, actions, communications, and resolutions in ConnectWise
  • Provide timely support for security inquiries
  • Monitor and respond to alert-related tickets when engineering tasks are unavailable
  • Participate in a rotating on-call schedule

Requirements:

  • 2-4 years of IT experience
  • 1-3 years of experience in Cybersecurity implementing, configuring, tuning, maintaining, and managing cybersecurity technologies, products, and services
  • Full-time availability, reliable attendance, and full alertness during scheduled hours
  • Additional outside employment is not permitted
  • Experience with security infrastructure software and hardware
  • Foundational background in networking, operating systems, databases, cloud environments, and/or architecture
  • Working knowledge of SentinelOne, Microsoft Defender for Endpoint, Microsoft Sentinel, Huntress, EDR/ITDR/SAT, Arctic Wolf, ThreatLocker, or ConnectSecure, or comparable solutions
  • Bachelor's degree in computer science, Information Technology, or a related field
  • Proven experience as a Security Engineer or in a similar role
  • Strong understanding of cyber threats and security principles
  • Familiarity with security architectures and protocols
  • Ability to work independently and as part of a team
  • Strong communication skills to train staff and report to management
  • Ability to communicate professionally in English, both written and orally
  • Ability to write business correspondence and process procedures
  • Ability to effectively present information and respond to questions from managers, clients, and the general public
  • Ability to establish a dedicated, secure, distraction-free workspace
  • U.S. citizenship required
  • Must comply with employment eligibility verification requirements
  • CompTIA Security+, CompTIA Network+, Microsoft SC-900, Microsoft SC-200, or Microsoft AZ-500 are a plus
  • Desired certifications include Security+, CCNA Security, CCNP Security, and CISSP

Benefits:

  • Medical, Dental and Vision coverage for employee and family
  • 401k + company-matched contributions
  • 4% match on 5% contribution - no vesting period
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided)
  • Short-Term Disability coverage (voluntary enrollment)
  • Long-Term Disability coverage (company provided)
  • Health Savings Account (HSA) Options / PPO Options
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • 8 Paid Holidays
  • 3 Floating Holidays
  • Education Reimbursement Program
  • Generous Employee Referral Program - cash bonus for successful referrals
  • Dynamic Recognition and Rewards
  • Clear Promotion and Advancement Tracks
  • Work with Industry-Leading Talent
  • Remote work arrangement
  • Infrequent travel flexibility