Sales Support Officer At Hello Products
Responsibilities
Handling all administrative duties for the sales team
Provides necessary data or reports to the sales team
Responds to enquires, complaints and resolve issues via phone calls and WhatsApp
Receive inbound calls.
Keeping track of sales targets.
Provides sales data and reports to other departments
Compilation, comparation and computation of weekly and monthly sales reports.
Provide all necessary sales data to management upon request.
Comparison of competitors price in preparation of the prevailing SKUs Price list.
Comparison of monthly Sales target vs achievement of RSM, Supervisors and IMOs.
Preparation of Monthly sales review year till date vs Target on all SKUs Volume and Value wise.
Prepares, dispatch and ensures that the Key distributorships agreement between organization and Key distributor is up to date and properly signed.
Prepares, documents and dispatch KD self-collection agreement.
Prepares and dispatches and documents quarterly Key distributors VIP Scheme loyalty Letter
Prepares, dispatch and document Key distributors extra bonus letter
Prepares and monitors monthly KD Sales Performance.
Preparation and checking of HOS float.
Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion
Prepares and documents new price list.
Preparation and documentation sales team incentive scheme.
Preparation and checking of HOS float.
Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion
Prepares and documents new price list.
Requirements
Bachelor's degree in related field
Data Entry Skills
Excellent customer service knowledge and practices
Analytical and multitasking skills
Teamwork and motivational skills
Soft Skills.