Sales Operations Manager

Job Description:

• Lead sales operations support for the Southeast Geography region
• Own reporting and analytics, including collecting, analyzing, and interpreting sales data to provide actionable insights
• Review KPIs, identify performance trends and improvement areas, and recommend actions to regional leadership
• Communicate sales trends, performance metrics, risks, process improvement opportunities, and reporting and forecasting gaps to senior leadership
• Serve as the regional Salesforce and Power BI subject matter expert
• Own Salesforce data quality and drive adherence to data hygiene best practices
• Maintain territory and target mappings, sales team membership, and other sales-related categorizations
• Oversee sales-related expense reporting and analysis and support alignment with budgets and financial targets
• Lead documentation, standardization, and continuous improvement of regional sales processes
• Coordinate cross-functionally with sales operations, sales enablement, marketing and client experience, finance, data analytics, and growth strategy teams
• Develop executive-ready presentations and recommendations for senior stakeholders
• Report into the Professional Sales Organization while serving as a key sales operations partner to the region

Requirements:

• Bachelor’s degree in Business, Finance, or a related field required
• 5 years of experience in sales operations or a related role required, including experience independently owning complex workstreams or regional business support
• Demonstrated experience partnering with and influencing senior leaders through proactive, clear, and concise communication
• Strong proficiency in CRM tools; Salesforce preferred
• Excellent analytical and business judgment skills, with the ability to interpret complex data, identify implications, and provide strategic recommendations
• Advanced proficiency in Microsoft Excel
• Solid working proficiency in Word, PowerPoint, Outlook, and other Microsoft Office applications
• Power BI experience preferred, with advanced proficiency navigating and interacting with reports, including bookmarks, personalization, multi-select and cross-filtering, advanced filtering, exporting and analyzing data, and other end-user functionality
• Ability to maintain data integrity, consistency, and quality in a fast-paced environment
• Strong written and verbal communication skills, with the ability to explain complex concepts clearly and effectively, influence stakeholders, and operate with a strong sense of urgency and initiative
• Proven ability to lead multiple projects and workstreams simultaneously while managing priorities, commitments, and deadlines
• Exceptional organizational and time-management skills
• Ability to work in a remote or hybrid environment

Benefits:

• Comprehensive compensation and benefits package to eligible employees