Revenue Manager – Design Technical Services

Job Description:

• Lead project execution and delivery performance within the Technical Services organization
• Own technical services project management from kickoff through completion
• Plan project execution in alignment with approved Statements of Work
• Coordinate tasks, sequencing, dependencies, and delivery activities
• Resolve project issues, risks, and blockers; drive corrective action when needed
• Review and approve Statements of Work before project kickoff
• Validate scope clarity, delivery feasibility, and team-capability alignment
• Assign Technical Specialists based on skills, availability, and delivery needs
• Manage team capacity, utilization, workload balancing, schedules, PTO, and coverage
• Conduct one-on-one meetings and lead performance accountability for Technical Specialists
• Document feedback and performance observations; coach and implement improvement plans
• Make decisions regarding role fit, reassignment, or termination when expectations are not met
• Ensure delivery work meets quality and technical standards
• Assign and oversee QA/QC activities
• Investigate delivery issues and lead root-cause analysis
• Support onboarding, training, coaching, hiring, and team growth
• Work with the Director on staffing plans, delivery readiness, and reporting
• Provide visibility into project status, risks, and resource needs
• Escalate systemic issues affecting delivery, quality, or team performance

Requirements:

• Experience managing technical or professional services projects
• Proven experience leading teams and managing performance
• Demonstrated ability to conduct difficult performance conversations and take decisive action
• Strong ability to diagnose and resolve complex delivery issues
• Experience with resource planning, utilization management, and team coordination
• Strong communication, organization, and decision-making skills
• Experience within the AEC industry or adjacent technology-driven industries
• Familiarity with Autodesk solutions such as Revit, ACC, BIM 360, or AutoCAD
• Minimum 40 hours per week, with additional hours as needed to meet deadlines
• Ability to sit or stand for extended periods
• Ability to travel between office locations, including locations with stairs
• Ability to lift up to 30 pounds
• Strong verbal and written English communication skills
• Adequate visual and auditory abilities, with or without aids
• Must be authorized to work in the U.S. without company sponsorship

Benefits:

• Multiple medical plan options plus dental and vision coverage
• On-demand support and mental health/wellness resources via Bennie
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with up to 4% company match after 90 days
• Voluntary life, AD&D, supplemental health coverage, and disability protection
• 3 weeks of PTO, paid holidays, and your birthday off
• 2 paid volunteer days each year
• Professional development reimbursement
• Access to GreaterU, ATG’s platform for learning and growth
• Four weeks of paid sabbatical after six years, in addition to regular PTO
• Discounts on lifestyle perks like pet insurance and financial coaching via the Bennie Marketplace