Revenue Cycle Manager

Job Description:

• Provide leadership and oversight for revenue cycle operations, billing, collections, accounts receivable management, reporting, compliance, and financial performance initiatives
• Oversee all activities related to revenue cycle operations and manage day-to-day fiscal services
• Supervise revenue cycle processes and related staff
• Ensure timely and accurate collection of services provided
• Develop and implement initiatives to improve revenue cycle performance
• Establish and maintain effective billing and collection procedures
• Ensure accurate and timely submission of claims
• Minimize claim denials and reimbursement delays
• Review billing and collection patterns and recommend corrective actions
• Monitor and reconcile accounts receivable activity
• Maintain aged receivable reports and collection follow-up activities
• Research outstanding receivables and coordinate collection efforts
• Report significant aging concerns to leadership
• Monitor revenue cycle performance indicators and identify trends, risks, and improvement opportunities
• Develop performance improvement strategies and track financial outcomes
• Support month-end reconciliation activities
• Review revenue cycle workflows and identify efficiencies
• Ensure compliance with county, state, and federal fiscal regulations
• Support annual audits and respond to auditor requests
• Maintain governmental reporting compliance and adherence to accounting and financial management standards
• Ensure compliance with HIPAA, OSHA, and organizational policies
• Collaborate with fiscal staff, operational teams, leadership, auditors, payers, and insurance providers
• Improve workflows, resolve operational challenges, and address billing, reimbursement, and contract-related concerns
• Provide financial guidance and support to management teams
• Create and maintain revenue cycle procedures and documentation
• Develop training resources and operational tools
• Support ongoing staff development and education
• Maintain accurate financial records and reporting systems

Requirements:

• Bachelor's Degree in Accounting, Finance, or a related field
• Knowledge of accounting, budgeting, and fiscal management principles
• Strong financial analysis and reporting skills
• Experience working with billing, collections, and accounts receivable management
• Excellent organizational and documentation skills
• Excellent written and verbal communication skills
• Strong computer proficiency and financial systems experience
• Preferred: Five to seven years of experience in a nonprofit organization
• Preferred: Knowledge of human services financing and budgeting requirements
• Preferred: Knowledge of tax and federal reporting requirements
• Preferred: Knowledge of GAAP
• Preferred: Knowledge of governmental accounting protocols
• Preferred: Experience with contract preparation and negotiations
• Preferred: Experience leading revenue cycle or financial operations teams
• Valid Driver's License
• Current vehicle registration
• Access to a functional vehicle
• Ability to travel occasionally as needed
• Ability to sit at a desk or meeting table for extended periods
• Ability to stand, reach, bend, stoop, twist, and climb stairs as needed
• Ability to drive a vehicle when required
• Ability to perform essential job functions with or without reasonable accommodation

Benefits:

• DailyPay, access your earned wages before payday
• Medical, Dental & Vision Insurance after 30 days
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training
• Career Growth & Development
• Professional Development Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines