Reliability Network Engineer

Job Description:

• Support the reliability, performance, and scalability of the service provider network
• Provision and turn up new fiber access sites and customer services
• Configure and test customer-facing services
• Implement approved network changes while minimizing risk and downtime
• Document changes and validate post-change success criteria
• Respond to NOC escalations and troubleshoot Layer 2/Layer 3 network issues
• Serve as an escalation point for trouble tickets requiring engineering input
• Maintain network diagrams, documentation, and standard operating procedures
• Monitor network health and proactively identify and remediate potential issues
• Partner with Sales Engineering and Project Management to deliver enterprise/E-Rate solutions
• Collaborate with Tier 2/3 engineers on complex issues and projects

Requirements:

• 4 Year Degree
• Experience with routing and switching (Juniper preferred)
• VLAN Trunking, Q-in-Q, and tunneling experience
• Hands-on experience with GPON and fiber builds is a plus
• Juniper JNCIA-Junos or JNCIS-SP certification (or equivalent experience) preferred
• Familiarity with Microtik, Adtran, and ADVA platforms
• Familiarity with BGP, OSPF, IS-IS, MPLS, and VPLS
• Strong troubleshooting skills and a methodical approach to problem solving
• Effective communication with technical and non-technical stakeholders
• Ability to work independently and in a collaborative team environment

Benefits:

• Optional Work from Home
• Negligible travel percentage