Regional Operations Director, Cell Therapy, Patient Operations

Job Description:

• Lead and manage Associate Directors – Territory Operations Management assigned to the region
• Oversee expansion of AstraZeneca cell therapy territories and alignment on company-wide goals across clinical and commercial products
• Provide operational, clinical, and site infrastructure expertise for AstraZeneca cell therapy trials and commercial products
• Lead regional cross-functional activities with internal partners
• Develop and implement regional operational plans, targets, and activation forecasts across therapeutic areas
• Build and maintain relationships with site partners, healthcare professionals, and regional stakeholders
• Contribute to SOPs and guidance documents and ensure site quality parameters are met
• Provide leadership and mentorship to team members
• Lead business change management and process maturity assessments for site activation and post-activation
• Analyze regional market and site dynamics and identify opportunities, roadblocks, and solutions
• Collaborate with Clinical Operations, SMM, Manufacturing, Supply Chain, Medical, IT leadership, and other teams
• Drive continuous improvements and solutions enhancing patient care throughout the cell therapy product lifecycle
• Present patient operational reports and regional plans to senior management
• Maintain knowledge of and follow activation goals, processes, regulatory standards, compliance, and procedures

Requirements:

• Bachelor's degree in Nursing, Business, IT, or Life Sciences, or equivalent experience
• 8+ years of experience working within a Cell Therapy Program, healthcare/pharmaceutical environment, directly with patients and/or healthcare providers
• Minimum 5 years of experience in a Cell Therapy leadership role
• Ability to develop and execute operational strategies in cell therapy
• Change management experience and ability to resolve complex problems promptly
• Flexibility to provide support outside regular business hours for emergent patient cases
• Willingness to travel domestically and internationally up to 50%
• Understanding of the healthcare customer environment and hospital regulations
• Experience in a matrix organization with complex IT systems or portals supporting customer service, healthcare scheduling, supply chain management, and call centers
• Familiarity with heavily regulated, quality-control environments and strict SOPs

Benefits:

• Short-term incentive bonus eligibility
• Equity-based awards for salaried roles
• Qualified retirement programs
• Paid time off, including vacation, holidays, and leaves
• Health coverage
• Dental coverage
• Vision coverage
• Flexible benefits offering where possible
• Personal and professional development support