Regional Leasing Specialist

Job Description:

• Manage leasing, marketing, and training for a portfolio of student housing communities
• Work with Corporate Operations, Marketing, Community Managers, and staff to set leasing goals and develop strategic marketing plans
• Lead leasing teams and achieve effective leasing, marketing, and positive resident relations
• Ensure leasing techniques, follow-up procedures, lease documentation, and reporting systems are effective and accurate
• Audit lease files and address resident complaints, concerns, and requests
• Develop resident retention programs, promotions, newsletters, and resident functions
• Show, lease, and move in prospective residents
• Develop relationships with business contacts and vendors
• Mentor team members on leasing and marketing skills and model customer service techniques
• Monitor company and regional performance, industry topics, resident satisfaction, social media, and online campaigns
• Develop marketing communications and assist with annual marketing plans, budgets, campaigns, design, and outreach
• Monitor leasing and renewal progress and supervise leasing and renewal events
• Maintain product, competition, and market knowledge and complete weekly market survey reports
• Assist with hiring, training, coaching, counseling, and supervision of on-site staff
• Conduct on-site and remote training, outreach training, follow-ups, social media branding training, and SharePoint training content development
• Travel approximately 75% annually for property visits, conferences, training, and other business activities

Requirements:

• High School Diploma or equivalent; bachelor’s degree preferred or one year of experience in the student housing industry
• Ability to understand and perform all on-site software functions
• Basic computer skills required
• Prior experience managing social media and digital marketing campaigns strongly preferred
• Creative design experience and proficiency in Canva or Adobe suites strongly preferred
• Basic knowledge of Fair Housing Laws and OSHA requirements
• Position entails travel estimated at 75% of work time annually